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NuWatt designs, installs, and manages solar, battery, heat pump, and EV charger systems across 9 states. One company, one warranty, one point of contact.
Get a Free QuoteYou are not alone. Pennsylvania has seen multiple solar installer closures in recent years. The critical news: your panel and inverter warranties survive independently of your installer. Here is exactly what to do next.
Survives
Panel warranty status
Survives
Inverter warranty status
800-441-2555
PA AG consumer hotline
Up to $15K
HICRA protection fund
Immediate concerns?
If your system is not producing power or you have an active leak from a panel installation, call NuWatt at 877-772-6357 for emergency service. If you have a financial dispute with the installer, contact the PA AG at 800-441-2555 as soon as possible — time limits apply to contractor bond claims.
Follow these steps in order. Most PA solar orphans resolve cleanly with Steps 1–3 (warranty protection) and Step 6 (finding new service). Steps 4–5 apply when there are financial disputes or permit issues.
Before assuming your installer is gone, verify their status. Check their website, call their number, and look them up in the Pennsylvania HICRA contractor registration database at the Office of Attorney General website. Contractors can be suspended, not just closed. If they are definitively closed, document the date and any final correspondence.
Find your original installation contract, panel product warranty, inverter warranty, and any workmanship warranty. These should be in your original paperwork packet from installation. If you cannot find them, contact the panel manufacturer (REC, Q CELLS, Silfab, Canadian Solar, etc.) with your system's serial numbers — they can look up your warranty registration.
If you haven't already, register your panels and inverters directly with their manufacturers now. Enphase: enphase.com/support. SolarEdge: solaredge.com/myaccount. Panel manufacturers: find their warranty support page using your panel model number. For Enphase and SolarEdge, your monitoring data and system identity are already in their systems — just claim the account.
Call the Pennsylvania Bureau of Consumer Protection at 800-441-2555 or file online at attorneygeneral.gov. If your installer was HICRA-registered, you may be eligible for compensation from the Home Improvement Protection Fund (up to $15,000 per complaint). Document all attempts to contact your installer and any unresolved warranties or permits.
Contact your utility (PECO: 1-800-494-4000, PPL: 1-800-342-5775, Duquesne: 1-888-393-7000, Met-Ed/Penelec: 1-800-545-7741) to confirm your net metering agreement is active and in your name. Also contact your municipality to verify the solar installation permit was closed out — a closed installer may have left open permits that could create issues when you sell your home.
Any HICRA-registered electrical contractor can service your existing solar system. Contact NuWatt Energy at nuwattenergy.com/contact or call 877-772-6357 for a system assessment. We service all major panel brands, string inverters, microinverters, and DC optimizer systems. We can also handle permit closeout, interconnection issues, and SREC re-registration.
Panel product warranty
Backed by: Panel manufacturer (REC, Silfab, Q CELLS, Canadian Solar, etc.)
Action: Contact manufacturer directly with panel model + serial numbers
Panel performance warranty
Backed by: Panel manufacturer
Action: Same contact — document if production is below guaranteed levels
Enphase microinverter warranty (25yr)
Backed by: Enphase Energy, Inc.
Action: Log in or create account at enphase.com — system is in their database
SolarEdge inverter & optimizer warranty
Backed by: SolarEdge Technologies
Action: Register at solaredge.com/myaccount — monitoring account needed
PA SREC registration
Backed by: PJM-EIS (PA SREC registry)
Action: Log in at gats.pjm-eis.com or call 877-832-7877
Net metering agreement
Backed by: Your utility (PECO, PPL, Duquesne, Met-Ed, etc.)
Action: Call your utility to confirm agreement is active in your name
Installer workmanship warranty
Risk: Effectively void if installer closes with no successor
Mitigation: File HICRA complaint with PA AG if work quality was the issue
String inverter warranty (some brands)
Risk: Some brands require authorized dealer chain — verify your brand's policy
Mitigation: Contact manufacturer directly (SMA, Fronius, Growatt) to confirm
Open building permits
Risk: Installer may have left permits unresolved — flagged in home sales
Mitigation: Hire a new HICRA-registered contractor to complete permit closeout
Monitoring service subscriptions
Risk: Installer-branded monitoring portals shut down when company closes
Mitigation: Switch to Enphase Enlighten or SolarEdge app directly
Unpaid utility interconnection rebates
Risk: If installer handled rebate processing and pocketed or didn't file
Mitigation: Contact utility directly — rebates in your name should come to you
800-441-2555
attorneygeneral.gov
File home improvement contractor complaints. HICRA-registered contractors may be bonded — claims up to $15,000 for unresolved warranty work. File as soon as possible — limitation periods apply.
PA Office of Attorney General
attorneygeneral.gov/hicra
Look up your installer's current registration status. HICRA registration is required for all residential solar installers in Pennsylvania. Verify your installer was registered — unregistered contractors are not covered by the protection fund.
877-832-7877
gats.pjm-eis.com
Your SREC account and generation data. If your installer created the account in their name instead of yours, this is where you recover it. Current SREC value in PA: ~$20–$35/MWh (check current PA SREC market for today's price).
PECO: 800-494-4000 | PPL: 800-342-5775 | Duquesne: 888-393-7000 | Met-Ed/Penelec: 800-545-7741
Your utility's business center
Verify your net metering agreement is active and in your name. If your installer filed interconnection paperwork incorrectly, your utility can help correct it — you just need your installation address and system size.
Your rights depend on whether your installer was HICRA-registered. If they were, you can file a claim with the PA Home Improvement Protection Fund (up to $15,000) for unresolved warranty work. Contact the PA Bureau of Consumer Protection at 800-441-2555. Your panel and inverter manufacturer warranties are unaffected — they run directly from the manufacturer, not your installer.
Yes. Your panel product and performance warranties run directly from the manufacturer (REC, Silfab, Q CELLS, Canadian Solar, etc.) — your installer's closure does not void them. Your Enphase microinverter warranty and SolarEdge warranty are also from those manufacturers directly. The only warranty at risk is your installer's workmanship warranty.
Several national solar companies that operated in PA have closed or reduced operations in recent years, including Sunrun's direct installation arm in some markets, SunPower's residential dealer network (partially), and several regional PA companies. We do not publish a real-time list, but if your installer is unresponsive, check their HICRA status and assume the worst.
Serial numbers are on a label on the back of each panel — not accessible from inside the house without going on the roof. However, your original installation contract should list all panel model and serial numbers. Your utility interconnection application also typically records the panel model. Your Enphase or SolarEdge account automatically stores panel serial numbers if your system is monitored.
An open permit can create issues when you sell your home — title companies often flag open permits. Contact your municipality's building department to ask about the status. In most PA municipalities, you can hire a new licensed electrical contractor to submit a permit completion inspection on an existing installation. NuWatt can handle this service for PA homeowners.
Yes. Your SREC registration with PJM-EIS (the PA SREC registry) is in your name, tied to your system's generation meter — not your installer's account. Log in to PJM-EIS at gats.pjm-eis.com or contact them at 877-832-7877 to update installer contact information if needed. Your SRECs continue to accrue as long as your system is producing.
NuWatt specializes in servicing solar systems from closed or unresponsive installers across Pennsylvania. We are HICRA-registered, NABCEP-certified, and can work with all major panel brands and inverter systems.
System diagnostics and performance assessment
Inverter replacement (all major brands)
Permit closeout for open municipal permits
Roof leak repair from solar penetrations
SREC account recovery and re-registration
Net metering agreement verification and correction
Panel cleaning and inspection
Emergency system shutdown if safety concern
Full system replacement if beyond repair
PA AG complaint hotline: 800-441-2555 — separate from NuWatt service. Call them first for financial disputes with your prior installer.