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We use your location to provide localized solar offers and incentives.
We serve MA, NH, CT, RI, ME, VT, NJ, PA, and TX
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Massachusetts has one of the highest solar adoption rates in the country — and one of the highest rates of installer turnover. Thousands of MA solar systems have been left without support. NuWatt is here to help.
Typical Repair
$800–$3,200
Avg System Age
7 years
Diagnostic Fee
$295
Annual Maintenance
$399/yr
These companies are known to have ceased operations, been acquired, or significantly restructured their Massachusetts operations:
This list may not be comprehensive. If your installer is not listed here, we can still help. Many smaller local companies also close without public notice.
Based on our experience servicing orphaned solar systems in Massachusetts, these are the most common issues we encounter:
Microinverter failures due to New England freeze-thaw cycles
Roof leak concerns at flashing penetrations after harsh winters
Snow load damage on improperly racked systems
Monitoring gateway offline after installer cloud service shut down
Squirrel and rodent damage to exposed wiring under panels
String inverter fan failures from coastal humidity and salt air
Massachusetts consumer protection law (Chapter 93A) allows homeowners to pursue warranty claims against manufacturers even when the installing dealer is defunct. Manufacturer product warranties (typically 25 years for panels, 12-25 years for inverters) survive installer bankruptcy and can be transferred to a new servicing dealer.
If you believe your installer performed substandard work before closing, you can file a complaint with:
Massachusetts Attorney General's OfficeMassachusetts requires solar installers to hold proper electrical and/or solar-specific licenses. NuWatt holds all required licenses in Massachusetts and is fully insured. This means any warranty work or repairs we perform meet state licensing standards.
NuWatt provides comprehensive solar rescue services in Massachusetts. Diagnostic inspections start at $295, and common repairs range from $800 to $3,200.
Complete inspection of your solar system to identify issues and assess overall health after your installer closed.
Reconnect or replace your solar monitoring system so you can track production and catch problems early.
Fix or replace failed inverters — the #1 issue for orphaned systems. We service all major brands.
Navigate manufacturer warranties and transfer coverage to a new servicing dealer. Most panel warranties survive installer bankruptcy.
Professional panel cleaning and annual maintenance plans to keep your system performing at peak output.
Add battery storage, replace aging panels, or expand your system. Turn a crisis into an upgrade opportunity.
Transparent pricing: We always check manufacturer warranty coverage before recommending paid repairs. Many inverter, optimizer, and panel replacements are covered under existing manufacturer warranties at no additional hardware cost to you. In Massachusetts, monitoring setup runs approximately $250 and annual maintenance plans start at $399/year.
Thousands of solar systems in Massachusetts have been orphaned by defunct installers
MA requires solar contractors to hold an electrical license — ensure your new service provider is properly licensed
Manufacturer warranties on panels and inverters survive installer bankruptcy under Massachusetts Chapter 93A
The SMART program payments continue regardless of installer status — your production incentive is safe
NuWatt is a licensed Massachusetts electrical contractor and authorized service partner for all major inverter brands
Coastal and island systems face unique salt-air corrosion issues that require experienced technicians
First, check if your system is still producing power by looking at your electric meter or utility bill. If production has dropped or stopped, contact NuWatt for a diagnostic. Next, gather your original contract, permit paperwork, and any warranty documents. Your manufacturer warranties for panels (typically 25 years) and inverters (12-25 years) are still valid even if your installer closed. We can help you file warranty claims and transfer your service agreement to our company.
Yes. Manufacturer product warranties are between you and the manufacturer, not the installer. Panel manufacturers like LG, REC, Silfab, Canadian Solar, and others honor their 25-year product and performance warranties regardless of installer status. Inverter manufacturers like Enphase and SolarEdge also honor their warranties. The only warranty you may lose is the installer workmanship warranty, which NuWatt can replace with our own service agreement.
Our diagnostic inspection is $295 and includes a comprehensive system health report. If the issue is covered under manufacturer warranty, repairs may cost nothing beyond the diagnostic. Out-of-warranty repairs typically range from $800 to $3,200 depending on the issue. Monitoring restoration runs $250, and annual maintenance plans start at $399/year. Many homeowners find that their total rescue cost is recovered within months through restored energy production.
Yes. SMART (Solar Massachusetts Renewable Target) program payments are based on your system production and are tied to your project registration, not your installer. As long as your system is producing power and your production meter is functioning, you will continue to receive SMART incentive payments. If your monitoring is down, we can restore it to ensure accurate production tracking and uninterrupted SMART payments.
Absolutely. NuWatt services all major solar equipment brands and system configurations. We are licensed in Massachusetts and authorized service partners for Enphase, SolarEdge, SMA, and other manufacturers. We can take over monitoring, provide annual maintenance, handle warranty claims, and serve as your ongoing solar service provider. Many of our MA customers are homeowners whose original installer closed.
You can file a consumer complaint with the Massachusetts Attorney General Office if you believe your installer engaged in deceptive practices or owes you money. However, if the company has formally filed for bankruptcy, your options for recovery from the installer may be limited. The more productive path is usually to secure your manufacturer warranties, get your system repaired by a new provider like NuWatt, and restore your energy production as quickly as possible.
Your solar panels are built to last 25-30 years. Just because your installer did not does not mean your system has to stop working. Let NuWatt get your Massachusetts system back to full production.
Most diagnostics scheduled within 48 hours. Emergency service available.