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Get a Free QuoteYour Vermont solar installer went out of business. You are not alone — and you have more options than you think. Manufacturer warranties survive. Vermont AG can help. NuWatt provides rescue service. Here is your 6-step action plan.
The first thing to understand: your solar panels continue to generate electricity regardless of your installer's business status. The sun does not care about corporate bankruptcy. Your system will keep producing power and your net metering credits will keep accumulating.
What does survive when an installer closes: manufacturer warranties on panels and inverters, your CPG from Vermont PUC, your net metering arrangement with GMP/VEC/BED, and any state or federal rebates already received. What is at risk: workmanship warranties and ongoing service relationships. That is a real loss, but it is manageable with the right approach.
SunCommon was one of Vermont's largest residential solar installers — a mission-driven company that installed thousands of systems across VT between 2012 and the early 2020s. SunCommon was acquired by iSun, Inc. (a publicly traded solar development company) in 2021. iSun subsequently experienced significant financial difficulties, including SEC reporting delays and stock delisting. iSun filed for bankruptcy protection in 2024. SunCommon's Vermont operations were affected by these corporate difficulties.
If SunCommon installed your Vermont solar system: (1) Panel and inverter manufacturer warranties are unaffected — contact the brands directly. (2) Any workmanship warranty issued by SunCommon is at risk given iSun's bankruptcy. (3) Your CPG and net metering arrangement with GMP, VEC, or BED continues independently — the utility relationship does not depend on the installer. (4) Monitoring systems (typically Enphase Enlighten or SolarEdge) continue to function independently of the installer.
Your solar panels continue to generate electricity. Net metering credits continue to accrue. Your CPG from Vermont PUC remains valid. Manufacturer product and performance warranties are intact. Federal tax credits or rebates already claimed are not recaptured. Efficiency Vermont rebates already received are yours.
Follow these steps in order. Steps 1-3 can be done immediately. Steps 4-6 may take weeks but are important for full resolution.
Gather everything: original sales contract, installation agreement, warranty certificates, system design, CPG approval from Vermont PUC, and any communications with the installer. Photograph every panel serial number (on the back of each panel or on your installer-provided equipment list). This documentation is essential for manufacturer warranty claims and any regulatory filings.
Panel warranties (product and performance) are with the manufacturer, not your installer. Contact Silfab (warranty@silfab.ca), Hyundai Energy Solutions, REC Group, or whichever brand is on your panels. For inverters: Enphase (enlighten.enphaseenergy.com/support), SolarEdge (solaredge.com/service), or Hoymiles. Provide serial numbers and proof of installation. Register your equipment if you have not already — most manufacturers allow late registration.
Contact the insurance carrier for the defunct installer (if known) to ask about errors and omissions (E&O) or general liability coverage that may survive corporate dissolution. Check Vermont bankruptcy court filings (pacer.gov) for the installer company to identify any trustee who may be managing remaining assets, including insurance policies.
File a complaint with the Vermont Attorney General Consumer Assistance Program (ago.vermont.gov/caps) if the installer failed to deliver what was contracted. File with the Vermont Public Utility Commission (puc.vermont.gov) if your CPG, interconnection, or net metering is affected. The VT AG has successfully resolved solar company complaints and can sometimes facilitate resolution even after bankruptcy.
Commission a NABCEP-certified inspector to assess your system's current condition, identify any installation defects or safety hazards, and produce a written report. This report establishes a baseline for remediation work, documents any workmanship failures, and supports warranty and regulatory claims. Cost: $300-600 for a typical Vermont residential system.
Contact a Vermont-licensed installer with documented experience in solar rescue work — taking over systems, fixing defects, and managing manufacturer warranty claims. NuWatt operates throughout Vermont and handles solar orphan rescue as a dedicated service. Provide the inspection report, original contract, and equipment documentation to the rescue installer for a remediation scope and quote.
These warranties are yours — the installer bankruptcy does not change this. Contact manufacturers directly with your serial numbers.
warranty@silfab.ca | 1-877-SIL-FAB1
Submit claim online at silfab.ca/warranty. Provide serial numbers and installation date. Independent assessment may be required for larger claims.
enlighten.enphaseenergy.com > Support
Failing microinverters are automatically flagged in Enlighten monitoring. Submit claim through app. Enphase ships replacement units directly — you need a licensed electrician to swap.
solaredge.com/service | 1-510-498-3200
Submit via SolarEdge monitoring portal or call support. Provide system ID and inverter serial number. RMA process ships replacement unit.
warrantyservice@recgroup.com
Email warranty claim with serial numbers, proof of installation, and damage photos. ProTrust customers can claim installer labor costs for panel removal and reinstallation.
hes-solar.com > Support
Submit online claim form. Provide panel serial numbers and installation documentation. Technical review within 10 business days.
NuWatt has been in New England since 2008. We take over solar systems from defunct installers, restore monitoring, fix workmanship issues, and manage manufacturer warranty claims. Here is what we do for Vermont solar orphans.
Full inspection of panels, inverter, wiring, mounting hardware, and roof penetrations. NABCEP-certified assessment with written report.
We manage the claim process with panel and inverter manufacturers — documentation, serial number collection, and technical communication.
Fix installation defects: resealing roof penetrations, re-torquing mounts, replacing damaged wiring, critter guard installation.
Transfer monitoring account to your name, set up production alerts, and verify all panels are reporting correctly.
If your interconnection or net metering was disrupted, NuWatt coordinates with GMP/VEC/BED and the Vermont PUC to restore operation.
Verify that all AC/DC disconnects, grounding, conduit, and electrical connections meet current NEC and Vermont code. Issue safety compliance documentation.
A typical Vermont solar rescue engagement takes 30-90 days from first contact to full system restoration. The assessment phase takes 1-2 weeks. Manufacturer warranty resolution can take 4-8 weeks. Workmanship remediation is typically completed within 2-4 weeks of signing a scope agreement with NuWatt.
A solar orphan is a homeowner whose solar installer has gone out of business, leaving them without a service provider for warranty claims, monitoring support, repairs, or system questions. Vermont has seen several installer closures and mergers in recent years, including the difficulties at iSun/SunCommon. Solar orphans are not without options — manufacturer warranties survive installer bankruptcy, and licensed rescue installers can take over service of the system.
SunCommon was acquired by iSun, Inc. in 2021 and continued operating under the SunCommon brand. iSun subsequently faced serious financial difficulties — SEC reporting delays, stock delisting, and ultimately bankruptcy filings in 2024. Vermont SunCommon customers have been affected by the uncertainty around service and warranty support. If you are a SunCommon customer in Vermont, contact panel and inverter manufacturers directly with your serial numbers to verify warranty status, and consider a third-party assessment of your system condition.
Panel and inverter manufacturer warranties survive installer bankruptcy completely. These warranties are contracts between you and the manufacturer — Silfab, Enphase, SolarEdge, REC, Hyundai — and are unaffected by what happens to the company that sold and installed your system. Workmanship warranties (covering installation quality) are issued by the installer and generally become uncollectable if the installer dissolves. To protect future workmanship warranty rights, always choose financially stable installers with documented service history.
Panel serial numbers and brand information are printed on the back of each panel. You may also find this in your original installation documents. If panels are inaccessible on a steep roof, check your inverter monitoring app — Enphase Enlighten often shows panel model information. Your original contract should also list the panel model and serial numbers. SunCommon commonly installed LG, SunPower, and Silfab panels. Contact the applicable manufacturer with serial numbers to verify warranty status.
Yes. The Vermont Attorney General Consumer Assistance Program (CAPS) accepts complaints about solar companies including defunct businesses. CAPS has experience with solar contractor issues and can sometimes facilitate warranty resolution, refund claims, or connection to remaining insurance assets. File at ago.vermont.gov/caps. Provide copies of your contract, any warranty certificates, communications with the installer, and documentation of any issues with your system. CAPS cannot force a bankrupt company to pay, but can assist with insurance claims and may connect you with available resources.
Solar rescue costs depend on what needs to be done. A third-party inspection runs $300-600. Monitoring account transfer is typically free or low-cost. Workmanship remediation (resealing penetrations, replacing critter-damaged wiring, fixing mount issues) varies by scope — typically $500-2,500 for common issues. Manufacturer warranty work — if the panel or inverter is defective — is covered by the manufacturer. NuWatt provides a written scope and fixed quote for all rescue work before starting.
NuWatt serves Vermont solar orphans — SunCommon customers, other installer closures, or any homeowner without a service provider. Call for a free consultation. We will tell you exactly what your options are.
Free initial consultation. NABCEP-certified assessment. Serving all of Vermont.