Here is how NuWatt addresses it specifically. The HVAC division operates as a separate licensed team under James K. — twelve-plus years in residential HVAC, EPA 608 Universal, NATE Air-Source Heat Pump (Service). The solar division operates under Marcus R., a NABCEP-certified PV installation professional. The two teams co-design bundled projects, but the heat-pump install — the refrigerant work, the line-set evacuation, the charge verification, the commissioning — is done by HVAC techs holding the right individual certifications, not by solar installers reaching across trades.
Verifiable, in this order: (1) MA HVAC Refrigeration license — verifiable on mass.gov contractor lookup; (2) EPA 608 — on file for every refrigerant-handling tech; (3) Mass Save Heat-Pump Installer QPL listing — searchable on the Mass Save program portal; (4) MassCEC Heat-Pump Installer Network membership; (5) MA Master Electrician license for the panel-upgrade portion of any bundled project.
If a solar-plus-HP installer cannot show you all five — walk away. The objection is fair, and the answer is licenses or nothing.